PRIVACY POLICY

Introduction

We uphold your privacy and are committed to protecting your private information. Our Privacy Policy is designed and developed to guarantee the confidentiality and security of your private information provided to us.

Scope of this Policy

This Privacy Policy applies to the services we offer under our domain and sub-domains. By visiting this Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our site.

Information We Collect

We may collect your private information as required by law and when you subscribe to our services, use our websites, or otherwise interact with us. We may also collect information from other sources, such as third parties.

The specific information we collect will depend on the products and services you use. Some of the information we may collect includes, but is not limited to, the following:

    • Your name, address, phone number, date of birth, and email address.
  • Your preferences for particular products, services, or lifestyle activities when you tell us what they are or when we assume what they are based on how you use our products and services.
  • Your contact history with us, such as recordings of calls you make to our contact centers and emails you send to us.
  • Your account information, such as dates of payment owed and received; the subscription services you use; and any other information to do with your account.
  • We also collect information about how you use our products and services, such as: Call data records, tracking website usage information, and other information that you may provide to us from time to time for the services that you receive from us.
  • We may also use cookies and other techniques, to collect information about how you use our websites, and web-related products and services. This allows us to customize our website for you so that it is relevant to your interests and needs.

Use of Your Information

“Refabzone.com” will not disclose, use, give, or sell any private information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services to you on behalf of “Refabzone.com,” unless required by law.

We may use your private information to:

  • Provide, maintain, and improve our products and services.
  • Verify your identity as mandated by laws and regulations.
  • Carry out a credit check if you are applying for a warranty service contract.
  • Process the goods and services you have purchased from us and keep you updated on the progress of your order.
  • Keep you informed about new products and services unless you do not want to receive our marketing messages.
  • Contact you with offers or promotions based on how you use our products and services, including your calling and messaging activities, location information, and browsing information (unless you have asked us not to contact you).
  • Respond to any questions or concerns you may have about using our products or services.
  • Let you know about products and services offered by other companies (including offers and discounts that we have negotiated for our customers) that we think may interest you if you have chosen to receive this information.
  • Understand how our customers use our network, products, and services so we can develop more interesting and relevant products and services for our customers.
  • Carry out research and statistical analysis and monitor customer use of our network, products, and services on an anonymous or personalized basis.
  • Ensure adherence to legal, regulatory, and business requirements for the prevention and detection of fraud and crimes.

Retention of Your Information

We will store your information for as long as we are required to by law and as directed by regulatory and law enforcement authorities. If there is no legal requirement, we will only store your information for as long as we need it to provide you with our services.

Security Measures

We take reasonable security measures to protect your private information from unauthorized access, use, disclosure, or loss while it is under our control. These measures include:

  • Technical measures, such as firewalls and data encryption.
  • Operational measures, such as training our employees on how to handle private information safely.
  • Managerial measures, such as having a privacy policy and procedures in place.

Sharing Your Information

We may share your private information with:

  • Our affiliated companies for the purposes stated in this policy.
  • Third party service providers who help us operate our website and provide services to you.
  • Law enforcement agencies or other government